Your information is held with the same care as your body and your story. Read on to understand how it is gathered, used, and gently protected.

01  Who I Am

I’m Franziska Khan Shervani (legal name: Franziska Hackhofer), based in London. You can find me at: franziska.khan.shervani@gmail.com,
Flat 32, The Zero, 90 Edna Road, London SW20 8DL.

02  How I Use Your Data (Lawful Basis)

I process your personal data based on the following legal grounds:

• Contractual necessity: To fulfill your booking and provide the services you’ve requested.
• Legitimate interests: To improve my website, ensure security, and send occasional updates (if you’ve opted in).
• Consent: If you sign up for my newsletter or use certain features (e.g., cookies), you’ve given your consent, and you can withdraw it anytime.

03  Cookies

I use cookies to enhance your experience on my website. Here’s what you need to know:

• Essential cookies: Required for the website to function (e.g., security, navigation).
• Analytical cookies: Help me understand how you use my site (e.g., Google Analytics). These are not used to identify you personally.
• Marketing cookies: Used to show you relevant content or ads (if applicable).

You can disable cookies in your browser settings, but this may affect how the website works.

04  How Long I Keep Your Data

I only keep your data for as long as necessary:

• Booking and payment data: 7 years (for tax and legal compliance).
• Newsletter subscribers: Until you unsubscribe or request deletion.
• Website analytics: Deleted after 24 months.

05  International Data Transfers

Some of the services I use (e.g., Stripe, PayPal, Google Analytics) are based outside the UK/EU. When I share your data with these providers, I ensure it’s protected by:

• Standard Contractual Clauses (SCCs) approved by the UK government.
• Adequacy decisions for countries deemed safe (e.g., EU, Switzerland).

If you’d like a full list of third-party tools I use, just ask!

06  Data Breaches

In the unlikely event of a data breach that risks your rights, I will:

• Report it to the Information Commissioner’s Office (ICO) within 72 hours.
• Notify you if the breach poses a high risk to your privacy.

07  Your Rights

You have the right to:

• Access the data I hold about you.
• Correct any inaccuracies.
• Delete your data (just ask!).
• Opt out of marketing communications.

To exercise these rights, email me at franziska.khan.shervani@gmail.com.

08  Marketing Communications

If you sign up for my newsletter or updates, you’ll receive occasional emails from me. You can:

• Opt out at any time by clicking the unsubscribe link in my emails.
• Withdraw consent by emailing me at franziska.khan.shervani@gmail.com.

I comply with the UK GDPR and PECR when sending marketing emails.

09  Third-Party Links

My website may contain links to third-party sites (e.g., social media, payment processors). I’m not responsible for their privacy practices, so please check their policies if you click through.

10  Children’s Privacy

My services are for adults only. I don’t knowingly collect data from children under 16.

11  Changes to This Policy

I may update this Privacy Policy occasionally. If I do, I’ll post the changes here and notify you via email or a notice on my website.